HOME
ABOUT US SERVICES APPLY RATES RESOURCES CONTACT US
 

Privacy Policy

We at Canadian Lending Network respect the privacy of our clients and are committed to protecting their privacy while visiting our website. Please take a moment to read over our privacy policy so that you can better understand what type of information we collect and how we use this information to process requests.

Your Expectation of Privacy

Canadian Lending Network knows that you count on us to provide preventive measures to protect customer information. We have implemented Policies and Procedures to prevent improper usage of confidential client information.

Disclosure of Information

We collect nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms whether written, oral or electronically, such as name, address, employment and income information;
Information about your transactions with us, our affiliates, or others, which may include account balances or payment history; and
Information we receive from credit reporting agencies, such as account information and information about your creditworthiness.

Third Parties
We do not disclose any nonpublic personal information about our clients or former clients to non-affiliated third parties, except as permitted by law. This may include responding to a subpoena or other legal process, or reporting to credit reporting agencies in accordance with standard banking industry practice.

We may disclose the above-described information to our service providers to help us process your application or service your account. Our service providers may include lenders, insurers, and property inspection companies. We may also disclose this information to companies that perform marketing services on our behalf. The information that is disclosed to them is limited to the information needed to carry out their function and such companies are required to safeguard the confidentiality of your information in the same manner as Canadian Lending Network

Affiliates of Canadian Lending Network
We may disclose nonpublic personal information about you to our affiliates in order to provide you with access to additional product offerings. By sharing information with our affiliates, we can make it easier for you to obtain additional services from us (i.e. second mortgages or banking products).

Information Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. Employees receive training and understand the importance of confidentiality and client privacy. We maintain physical, electronic, and procedural safeguards that comply with government standards to guard your nonpublic personal information.

We also have internal controls to keep customer information as accurate and complete as we can. If you believe that any information about you is not accurate, please let us know. We will respond promptly to all inquires and requests.

When you apply online for products and services, your transaction with us is secured via SSL Technology (Secure Socket Layer). This technology encrypts (or scrambles) your personal information during transmission so it's virtually impossible for anyone other than Canadian Lending Network. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, although we take great measures to protect your information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk


Planning Tools

When you use various planning tools (calculators and worksheets) on our website, the calculations are performed on your computer. We do not capture the personal information you provide on these planning tools.

Updates to canadianlendingnetwork.com or thecln.com

In an effort to enhance our site and the products and services that are offered to you, we may amend this policy, and any of the procedures described herein, at any time without prior notice. Updates to the website may include changes required by federal and provincial regulations or modifications due to changes in company policy. From time to time, Canadian Lending Network may hire independent outside consultants to perform quality control reviews of the website and mortgage application process. This policy sets forth general guidance and does not constitute a contract or amend any agreements we have with our customers. .